About Us

First Call Jewel is a service company that specializes in repairs and upgrades of Heating, Air Conditioning, Electrical, and Plumbing systems. Our team is one you can trust, since each team member has been background checked, and drug tested. We will arrive to your home in an easily recognizable van, with a clean uniform so you can rest assured of your safety.

Each team member specializes in the trade they have chosen. While all our team members are exposed to and have an understanding of all the trades, they are not a “jack of all trades”. Each is a specialist in their chosen field. We are one of the largest and most trustworthy home service companies in all of Southeastern Idaho. We provide service you can count on!

A History of Local Business

First Call Jewel spans multiple generations stemming from Al and Jewel Bidstrup. Not long after WWII in 1947, they both decided to open the first iteration of the business; an electrical contracting company called Jewel Electric. Starting from a simple backyard shop on 9th Street in Idaho Falls, they quickly outgrew the space and moved to a new location on the corner of Whittier and Holmes.

As the business became more prominent throughout the community, Al sold the business to his two sons, Lyn and Chris. Shortly afterward, Al suffered a heart attack and passed away in 1976. Luckily, Lyn and Chris continued to evolve Jewel Electric by again moving their location to Northgate Mile in 1977. This new space and increased specialization in electrical parts, heating, and air conditioning opened new avenues for the growing business, which they decided to rename to Jewel Inc.

A History of Local Business

Jewel Bidstrup

Al Bidstrup

Continuing A Legacy

Just as before, Jewel Inc. excelled in the home care industry throughout Southeastern Idaho, expanding into plumbing services in 1998. Jewel Inc. continued to modernize itself and its location thanks to Bob's visionary ambitions. In 2007, Jewel Inc. made the transition into what is now First Call Jewel.

For the first time, direct inventory was removed from the business model and strictly focused on providing plumbing, heating, air conditioning, air quality, and electrical services for the community. With this new vision and direction, First Call Jewel received overwhelming praise and recognition as Southeastern Idaho's most reliable home care servicer.

As of 2023, First Call Jewel is now in their newest and largest location yet with dozens of vehicles and even more staff.

Full History